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PRIVACY POLICY

PRIVACY POLICY

Clinton Gähwiler

 
Clinton is registered with the Health Professions Council of South Africa (HPCSA) as a Counseling Psychologist. He approaches his work with the utmost regard for the client’s wellbeing and rights. The HPCSA and the Professional Board for Psychology regulate and inform his work.
 

Information that is collected

 
Prior to any consultation (either in-person or online) clients are asked to complete a Client Intake Form. This provides Clinton with information needed for identification and billing purposes, and also allows for you to give consent to the consultation processes, and to the processing your personal data for the above purposes.
 
Notes are taken during consultations, and are used solely for the delivery of an effective service to the client.
 
In the case of EFT payments, we do ask that you use your name as a reference. Please note that this will therefore be reflected on our bank statements.
 
When attending in-person consultations at the Sports Science Institute of South Africa (SSISA), you will for security reasons be asked to sign in at the main entrance to the SSISA building. 
 

Confidentiality

 
All data is treated confidentially. Exceptions to this are if called for by law, in the case of collecting outstanding debts, or when at your request the practice communicates with a third party such as your medical aid. By law, all medical practices are required to keep client files for a five year period. We do however keep some files for longer if there is a sense that you may return for further consultation after this period.
 
 

Website Cookies

 
The www.clintongahwiler.com website uses cookies. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Cookies help one to identify and track visitors, and to note their website access preferences. Website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using this website.
 
Please note that we will only collect the information needed so that we can provide you with the services that you require, and will never sell or broker your data.
 

Cancellation policy

 
If you intend to cancel, at least 48 hours’ notice should be given to avoid cancellation charges. If less than 48 hours notice is provided, you will be charged the full cost of your session.

 

Feedback and complaints

 
If you have any feedback about any service you receive from Clinton Gähwiler’s practice, please contact us directly on info@clintongahwiler.com or +27 21 659 5655. We welcome any feedback that helps us to improve our services.
 

Clinton Gähwiler

 
Clinton is registered with the Health Professions Council of South Africa (HPCSA) as a Counseling Psychologist. He approaches his work with the utmost regard for the client’s wellbeing and rights. The HPCSA and the Professional Board for Psychology regulate and inform his work.
 

Information that is collected

 
Prior to any consultation (either in-person or online) clients are asked to complete a Client Intake Form. This provides Clinton with information needed for identification and billing purposes, and also allows for you to give consent to the consultation processes, and to the processing your personal data for the above purposes.
 
Notes are taken during consultations, and are used solely for the delivery of an effective service to the client.
 
In the case of EFT payments, we do ask that you use your name as a reference. Please note that this will therefore be reflected on our bank statements.
 
When attending in-person consultations at the Sports Science Institute of South Africa (SSISA), you will for security reasons be asked to sign in at the main entrance to the SSISA building. 
 

Confidentiality

 
All data is treated confidentially. Exceptions to this are if called for by law, in the case of collecting outstanding debts, or when at your request the practice communicates with a third party such as your medical aid. By law, all medical practices are required to keep client files for a five year period. We do however keep some files for longer if there is a sense that you may return for further consultation after this period.
 
 

Website Cookies

 
The www.clintongahwiler.com website uses cookies. A cookie is a string of information that a website stores on a visitor’s computer, and that the visitor’s browser provides to the website each time the visitor returns. Cookies help one to identify and track visitors, and to note their website access preferences. Website visitors who do not wish to have cookies placed on their computers should set their browsers to refuse cookies before using this website.
 
Please note that we will only collect the information needed so that we can provide you with the services that you require, and will never sell or broker your data.
 

Cancellation policy

 
If you intend to cancel, at least 48 hours’ notice should be given to avoid cancellation charges. If less than 48 hours notice is provided, you will be charged the full cost of your session.

 

Feedback and complaints

 
If you have any feedback about any service you receive from Clinton Gähwiler’s practice, please contact us directly on info@clintongahwiler.com or +27 21 659 5655. We welcome any feedback that helps us to improve our services.